Honest answers to the questions Charlotte homeowners ask us most. If yours isn't here, call or message us directly — we're happy to help.
Most Charlotte homes (1,500–3,000 sq ft) are completed in a single day. We arrive at 7am and finish by late afternoon including full cleanup. Larger or more complex homes (steep pitch, multiple dormers, 3,000+ sq ft) may take 1.5–2 days. We'll give you an accurate timeline in your written estimate so you can plan accordingly.
For most Charlotte homeowners, we recommend GAF Timberline HDZ or Owens Corning Duration architectural shingles with impact-resistant (IR) ratings. Charlotte's exposure to hurricane remnant winds (60+ mph regularly) and periodic hail events makes IR-rated shingles worth the modest cost premium. They're also associated with lower homeowners insurance premiums through many NC carriers.
Roof replacement costs in Charlotte typically range from $8,000–$18,000 for residential homes, depending on roof size, pitch complexity, and material choice. Architectural shingles fall in the mid range; metal roofing is at the higher end. We provide detailed written estimates at no charge — there's no way to give an accurate price without measuring and inspecting your specific roof.
It depends on the cause. Storm damage — wind, hail, fallen trees — is typically covered by standard NC homeowners policies. Normal aging and wear-and-tear is generally not covered. The key is proper documentation showing the damage is storm-related. We inspect for free, document all storm damage with photos and written reports, and work directly with your adjuster.
We strongly recommend it — and we'll be there too. Having your roofer present during the adjuster inspection consistently results in higher settlements. We know exactly what adjusters look for and can point out damage they might miss. We've attended hundreds of Charlotte adjuster inspections and understand the process inside and out.
You have the right to request a re-inspection or hire a public adjuster. We regularly help Charlotte homeowners navigate low-ball initial settlements — our documentation package gives you the evidence you need to challenge the estimate. Lisa Thompson, our insurance coordinator, can walk you through the process step by step. Call us before accepting any settlement.
As a rule of thumb: if your roof is under 15 years old and damage is isolated to a small area, repair is usually the right call. If it's 20+ years old, has multiple problem areas, significant granule loss across the surface, or widespread storm damage, replacement is often more cost-effective than continuing to repair. We'll give you an honest assessment — not just push the higher-ticket option.
We recommend an inspection every 2–3 years for roofs under 15 years old, and annually for roofs 15+ years old. Additionally, always inspect after any significant storm — hail, high winds, or heavy tree activity. We provide free inspections with any estimate, and standalone inspections are available for home buyers and sellers.
Black streaks on shingles are caused by Gloeocapsa magma — an algae that thrives in Charlotte's humid climate. It's primarily aesthetic but can accelerate shingle degradation over time. Many architectural shingles now include algae-resistant granules (look for Scotchgard protection or similar). We factor in your algae exposure when recommending shingle options.
Yes. Apex Roofing Group holds NC Roofing Contractor License #30185. We carry workers' compensation and general liability insurance with $2M coverage — documentation available upon request. We're also a GAF Master Elite Contractor, a designation held by the top 3% of roofing contractors nationwide, which allows us to offer GAF's strongest warranty coverage.
Yes — we offer 0% financing for 12 months on qualifying roof replacements. Approval is typically quick and straightforward. For homeowners facing unexpected replacement costs, financing makes it possible to get a safe, warranted roof installed now without depleting savings. Ask about financing options during your estimate appointment.