What Tampa Bay Customers Say

"Called at 7am with a burst pipe spraying water everywhere. James was at my door in 44 minutes, shut off the water, and had the repair done by 10am. He was incredibly calm and professional while I was panicking. Cannot recommend Smith's enough."

"Had the entire house repiped — all polybutylene replaced with PEX. Robert came out first, explained everything clearly, and gave an honest price. The crew finished in 2 days, patched all the drywall perfectly, and cleaned up completely. Flawless."

"Water heater died on a Sunday. Tried two other plumbers — both said earliest was Tuesday. Smith's came same day, had a Bradford White 50-gal on the truck, and installed it in 2 hours. The price was fair and exactly what they quoted. Five stars."

"Main sewer line backed up at 11pm. Maria from Smith's came out, ran a camera, found a massive root intrusion 40 feet in. Hydro-jetted it clean and had us back up and running by 1:30am. Professional, thorough, and no overtime charges — as promised."

"I was getting quotes for a master bath addition. Robert was the only plumber who actually looked at my plans and told me that one of the drain slopes wouldn't pass inspection. Saved me thousands of dollars in a redo. Honest guys. Hired them immediately."

"We had a slab leak detected under our kitchen floor. James used thermal imaging to pinpoint it exactly — no tearing up the whole floor like the other company wanted to do. They rerouted the line overhead and sealed everything up perfectly. Impressive work."

"Used Smith's for our kitchen sink drain that kept clogging every few weeks. They diagnosed it immediately — grease buildup about 15 feet down the line — hydro-jetted it clean and explained exactly how to prevent it from happening again. No more clogs, 4 months later."

"Upgraded to a Navien tankless. The crew was in and out in one day. They handled the permit, the inspection scheduling, everything. I'm saving about $45/month on my gas bill compared to the old tank unit. The rebate they found me covered a third of the cost."

"Had 4 pinhole leaks pop up in the same month in my copper pipes. Smith's came out, did a full assessment, and honestly recommended repiping rather than letting me spend money on repeated repairs. The repipe was the right call. No issues since."

"Did a pre-purchase plumbing inspection before buying my home. Maria ran a full camera through the sewer line and found a spot where the pipe had started to collapse. Saved me from a $12,000 surprise. Bought the house with a credit from the seller. Worth every penny."

"I was nervous about the cost of a full repipe. Robert sat down with me, showed me a comparison of what repairs would cost over 5 years vs. repiping now, and let me make my own decision. No pressure at all. I repiped. Best home investment I've made."

"We hired Smith's to do the plumbing rough-in for our bathroom remodel. They coordinated directly with our GC and tile guys — zero scheduling conflicts, no delays. The inspection passed first try. Everything was done exactly right."