What Nashville Homeowners Say About Premier HVAC

AC went out on the hottest day of August — kids at home, no cooling. Called Premier at 9am and Tyler was at my door by noon. Fixed on the first visit and the price was exactly what they quoted. These guys are everything you want in an HVAC company.

Full system replacement — Carrier 16 SEER, new air handler, Ecobee thermostat. The quote was $600 less than the other company and came with a 10-year parts warranty. Installation was one day, crew was professional and cleaned up everything.

On the Premier maintenance plan for two years. They show up every spring and fall without me having to remember, always on time, always thorough. My 12-year-old system runs better than ever and I haven't had a single emergency breakdown.

Furnace stopped working at midnight on a 28-degree night. Mike answered personally, dispatched a tech within 2 hours, had us back up by 2am. That kind of service when you really need it is what builds loyal customers for life.

I have severe allergies and they installed a whole-home air purifier with UV lights. The difference is remarkable — I can tell within hours when I walk in the door. I wish I had done this 5 years ago. Tyler explained everything clearly and the install was quick.

Got three quotes for a new heat pump system. Premier was in the middle price-wise but far and away the most thorough in explaining what I actually needed. They did a full load calculation — the other two just eyeballed it. That attention to detail earned my business.

AC was freezing up constantly. They diagnosed low refrigerant plus a dirty evaporator coil — two issues the previous company had missed twice. Fixed both same day. They also showed me photos of the coil before and after cleaning. Very transparent company.

Premier HVAC installed a zoning system in my two-story home. No more fighting over the thermostat — upstairs stays cool at night without freezing the downstairs. Tyler designed the system perfectly and the whole installation was done in one day.

I had a new Lennox system installed. Mike himself came for the estimate and was completely honest — told me my old system had 2–3 good years left and a repair would be cheaper short-term. I chose to replace anyway, but I appreciated the honesty. Rare in any contractor.

Had duct cleaning done — hadn't been done in 10 years. Before and after photos were shocking. Airflow improved noticeably within a day. Team was professional, wore shoe covers, and vacuumed everything before leaving. Highly recommend their duct cleaning service.

Quick shoutout to Sarah in the office too — she was incredibly responsive, fit me in same day when I explained the situation, and followed up after the repair to make sure everything was working. The whole team runs a tight ship.

Premier installed a ductless mini-split in my garage workshop. Now I can work year-round — 95°F summer and 25°F winter no longer stop me. The installation was clean and professional, and they even helped me pick the right unit size for the space.